We will try our level best to deliver your product (s) within 2 working days, applicable to both online and showroom purchases.
- You may choose your delivery date online or in showroom.
- Your requested delivery date should not be earlier than 2 working days and not later than 2 months.
Our Logistic team will contact you prior to delivery. Our delivery team is operational from Monday to Friday 09 00 to 17 00 and Saturday from 09 00 to 12 00.
For online orders to be collected in showroom, our team will confirm the payment and product availability of the stock in your chosen 361 showroom before processing your order(s).
For delivery queries, you may contact our delivery team on 2020 420 or online team on 2020 400 or drop us an email on [email protected]. Please provide your order number to facilitate the tracking.
| Home delivery charges - Online | |
|---|---|
| Orders above Rs 3000 | Free delivery |
| Orders below Rs 3000 | Rs 300 |
You can also track your online order. Simply click on the 'TRACK YOUR ORDER' button.
Note that for all purchases (on www.361.mu) via CIM or Rogers Capital, we will do home delivery and delivery charges might be applicable where necessary (for all purchases below Rs 3000).
Conditions for delivery above ground floor:
We offer delivery above ground floor on exceptional cases only.- In the event where our delivery team is required to go one floor up, we should be informed at time of purchase in showroom or online by clearly mentioning it in your online order.
- Staircase and/or doors must be wide enough to allow easy movement of appliances.
- Additional helping hands must be made available by customer (2 persons minimum).
- We shall not be held responsible for any damages to product or surroundings.
- Delivery on first floor is subjected to conditions.
- Should we be requested to deliver at a multi-storey building/apartment, an elevator must be available on site.
DELIVERY FAQS
All orders above Rs 3,000, will be delivered FREE OF CHARGE to the shipping address. A delivery fee of Rs 300, will be charged for orders below this amount. This delivery fee will automatically be added to your order if the total order amount is below Rs 3,000. Kindly note that for all purchases (on www.361.mu) via CIM or Rogers Capital, we will proceed to home delivery and delivery charges might be applicable for purchases below Rs 3000.
We normally do not deliver to a room or flat above the first floor of your home or block. Our team will only be able to assess if they can safely deliver above the first floor when they arrive on site.
Yes. We strongly advise the person whose name appear on the order confirmation or the invoice to sign the required documents upon delivery. Signatures by a third party can require you to call in one of our showrooms to redo the signature.
Our delivery team doesn’t work on Sundays and public holidays, except in peak seasons. However, collection in showroom is available during our operating times. Click here to check our opening hours.
Excluding peak seasons, your item(s) will be delivered to you within 2 working days. Our delivery team is operational from Monday to Friday 09 00 to 17 00 and Saturday from 09 00 to 12 00. Please note that our Logistic Team will contact you prior to delivering your order. For orders to be collected in showroom, our team will confirm the payment and availability of the stock in the chosen showroom before processing your order(s).
Note that, there can be cases where an item needs to be collected from a showroom before being delivered to another showroom or your delivery address. In this case, the delivery might take more than 2 days.